Michael Rios
Practical technology help for mission-driven organizations #
I help nonprofits, civic groups, and small organizations turn confusing technical problems into clear, reliable solutions — from AI tools and automation to reporting, integrations, and cloud systems.
Not sure what you need yet? That’s okay. We can start with a plain-language technology checkup.
Book a MeetingI can help when… #
- Your tools do not talk to each other.
- Reporting takes too much staff time.
- You want to use AI but are not sure where to start safely.
- A website, app, database, or integration keeps breaking.
- You need someone technical to explain options in plain English.
- You are working with vendors and want an independent technical advisor.
Services #
- Technology Checkup & Roadmap — Understand what is working, what is risky, and what to do next.
- Automation & Integrations — Connect the tools your team already uses and reduce repetitive manual work.
- AI Tools for Real Workflows — Explore responsible AI support for real staff and community workflows.
- Data & Reporting — Turn scattered data into clear reports and dashboards.
- Technical Leadership & Vendor Support — Get experienced technical guidance without hiring a full-time engineering leader.
Enterprise experience, community-focused approach #
I bring senior and lead engineering experience across AI tools, messaging systems, e-commerce, payments, cloud infrastructure, and data platforms.
Selected results and experience:
- Built AI support agent workflows and LLM tool integrations.
- Helped reduce report generation from minutes to seconds.
- Led integrations involving Shopify, Clover, TikTok, payments, and operational systems.
- Contributed to product improvements that increased monthly revenue by $200k.
- Used data analysis to help identify predatory student lending patterns.
- Serve on the Rio Hondo College Computer Science Advisory Committee.
- Run civic education work through Citizens4Ontario.
How we work together #
- Listen — We start with your goals, pain points, team capacity, and current tools.
- Clarify — I translate technical options into plain language, including risks, costs, and trade-offs.
- Prioritize — We identify the smallest useful next step instead of overbuilding.
- Implement or advise — I can build the solution, guide your team, or help manage outside vendors.
Let’s make your technology easier to understand, easier to maintain, and more useful to your mission.
Book a Meeting